Frequently Asked Questions
Everything you need to know about our lifelike botanicals and home decor.
How realistic do your replica plants actually look?
Our plants are crafted using high-quality silk, polyester, and real-touch polymers to mimic the texture and color gradients of live foliage. Many of our items also feature natural wood trunks for added authenticity.
Do I need to assemble my plant upon arrival?
Most of our plants arrive fully assembled. Larger trees may require you to slot branches into the trunk or gently 'fluff' the leaves to achieve the desired fullness after being removed from the shipping box.
Are your products suitable for outdoor use?
While many items are designed for indoor decor, we offer a specific 'UV-Resistant' collection treated to withstand sunlight and moisture. Standard items may fade if left in direct sunlight for extended periods.
What is your return policy if I am not satisfied?
We offer a 30-day return window for all unused items in their original packaging. If your decor doesn't perfectly fit your space, simply contact our support team to initiate a return or exchange.
How do I clean and maintain my replica plants?
Maintenance is easy! Simply wipe the leaves with a damp cloth or use a soft feather duster once a month to remove dust. No watering, sunlight, or pruning is ever required.
How long does shipping take?
Orders are typically processed within 1-2 business days. Depending on your location, standard shipping usually takes 5-7 business days to arrive at your doorstep.